We're managing to ship most orders in a timely manner, with only some minimal delays being experienced on some products. We're starting to see gaps in fleece availability now for example. In other news, we've had to make some changes to the way we carry out exchanges and returns. You may now be able to carry out exchanges from us directly at our Barnstaple HQ - get in touch!
After a few days of our email being offline, everything should be back to normal now on much-improved service. We now operate our mail from a dedicated Microsoft 365-powered server which should ensure you receive all email and notifications from us.
While the transfer to our new Shopify store settles down, please bear with us until the main schoolthreads.org domain transfer is completed. Should you experience any problems when browsing or placing your order, please don't hesitate to drop us an email at firstname.lastname@example.org and we'll be happy to help.
After working closely with Daw & Co and beginning consultation with local schools, we hope to begin to bring you a complete range of secondary uniform, all available to buy online in the same manner as primary uniform. Keep an eye on our blog, or subscribe to our newsletter to stay updated.
This winter will see School Threads changing their online store platform to Shopify. This will give customers a much more streamlined shopping experience, and give us more tools behind the scenes to allow us to give you the best possible service.